Antique Porcelain Ewer Shaped Vase Robert Hanke Porcelain Factory, Austria c 1882 - 1914

Shipping from United States

Processing time

2-7 business days

Estimated shipping times

• North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.


Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use
your information to fulfil your order, to settle disputes, or
to provide customer support;

when you have provided your affirmative consent, which
you may revoke at any time, such as by signing up for my
mailing list;

if necessary to comply with a legal obligation or court
order or in connection with a legal claim, such as
retaining information about your purchases if required by
tax law; and

as necessary for the purpose of my legitimate interests, if
those legitimate interests are not overridden by your
rights or interests, such as 1) providing and improving my
services. I use your information to provide the services
you requested and in my legitimate interest toimprove my
services; and 2) Compliance with the Etsy Seller Policy
and Terms of Use. I use your information as necessary to
comply with my obligations under the Etsy Seller Policy
and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide
you my services and comply with my obligations under
both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to
perform functions and provide services to my shop, such
as delivery companies. I will share your personal
information with these third parties, but only to the extent
necessary to perform these services.

Business transfers. If I sell or merge my business, I may
disclose your information as part of that transaction, only
to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share
your information if I have a good faith belief that it is
reasonably necessary to: (a) respond to legal process or to
government requests; (b) enforce my agreements, terms
and policies; (c) prevent, investigate, and address fraud
and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my
customers, or others

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access.

You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object.

You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain.

If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

If you require a correction or deletion to personal information held by Etsy, please contact Etsy at Etsy.com/help for assistance.